Choice Appraisals, Inc.: Using technology to improve your customer experience
At Choice Appraisals, Inc., we have a confession to make. We always have the latest nerdy gadgets. We use the best and newest technology available today to complete your appraisal without sacrificing quality or accuracy.
In recent years, appraisals are more demanding than they ever have been . We put quality first but we know that speed is often make or break in the Appraisal industry and the logical place to save time is in our daily workflow. In our effort to be the best we've found that using the very latest in new technology allows us to bring you more accurate reports, quicker turnaround times, and excellent customer service.
Hire an appraiser that takes advantage of the latest technologyContact Choice Appraisals, Inc.
Enhancing the ordering experience
In the past, most of our orders arrived via fax and were confirmed with phone calls once we got back to the office. In this scenario, it might of taken quite a while to hear back to see if the order could be taken. Things are quite a bit different different now. These days, when orders are entered on the website, we get a mobile notification. We often log into our site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Choice Appraisals, Inc. understands that real estate is all about speed. The less waiting between communications and the faster we can get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Delivery of appraisals as PDF files through email is definitely the standard these days. Generally our clients are most familiar with receiving PDFs attached to their email. It's much more efficient than previously, before the days of email. But,we've even been able to enhance how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had problems sending or receiving an email because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through our website, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. Best of all, the file is hosted on our site for 90 days. So if you lose the file, you can log back into our site and retrieve it without having to wait on us to send it again.
Innovative technology in the field
The appraisal process is nothing if not a detail-oriented procedure. We spend a great deal of time collecting both specific information about the subject property and general data about the local market and developing trends. Choice Appraisals, Inc. employs technology to close the gap once again.
Instead of using paper forms and pencils and then re-keying all the information at the computer, don't be surprised to see us with a tablet or collecting data using an app for our phone that allows us to sketch a floorplan right on the spot. Rather than using a clumsy, outdated tape measure, a large percentage appraisers are utilizing accurate laser measuring devices, making even hard to reach areas accesible.
Using this technology allows us to ensure an accurate report, avoiding call-backs and revisions. This can be a real money saver for busy appraisal clients.
Digital work file technology
It would be great if appraisers could never have to think about an appraisal again after submitting it to the client. However, appraisals are used to demonstrate the condition of a property on the inspection date. Therefore, appraisers are required by law to retain their reports for 5 years, allowing them to recall any appraisal at any time to defend the valuation or to be used in legal proceedings.
To sum it all up, Choice Appraisals, Inc. leverages our experience with to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we're able to retrieve that document at any time and recall exactly what that job was about.
These are just a few examples of how we use technology daily. Investing in the right software, gadgets, and a high level of customer service allows the appraiser to collect the right data and finish the report quickly and more accurately. The goal is to lower costs, and ultimately save you, our cilent, time and money.